Frequently Asked Questions
When will I get my order?
All orders ship via USPS Ground Advantage and typically ship within 1-3 business days. You'll receive a shipping confirmation email with tracking once your order ships. USPS Ground Advantage usually delivers within 2-5 business days depending on your location.
What is your return policy?
All items are final sale and not eligible for exchange or return due to the handmade nature of our products. Please reach out if you have any issues with your order! Email me at: hello@cloudandhoney.co
Is everything really handmade?
Yes! Each item is lovingly handmade by me, Emily! Slight variations make each piece uniquely yours.
How do I keep my Cloud & Honey Co. pieces looking beautiful?
Spot clean with water and a mild detergent, air dry, do not iron
Have a different question or want to chat?
I'm all ears! Drop me a line using the form on my contact page or email me directly at hello@cloudandhoney.co
I love hearing from you and will get back to you as soon as possible! ✨
